Case study · Campaign and content

Five days that brought the waterfront together.

"Always Together": Jack London Square's 2020 holiday campaign, carried across social, web and five nights of live-streamed events, ending with the lighting of the Square's 55-foot tree.

Client
Jack London Square
Sector
Retail / destination
Services
Campaigns, content, web
Year
2020
Channels
Social, web, events, print

The ask

“The tree lighting drew about 10,000 people the year before. In 2020 nobody could gather on the waterfront, and the Square still needed the season to feel like the Square.”

The brief, in our words

What we did

We built one warm idea, Always Together, and carried it through key art, the #JLSAlwaysTogether social series, event landing pages and five nights of streamed programming at 7 p.m., from the Virtual Vendor Village to the countdown on Friday.

The showcase

One idea, every channel.

Always Together holiday social postSocial
#JLSAlwaysTogether social series
Jack London Square banner on a laptop screenWeb
Event landing pages
Crowds at Jack London SquareEvent
Tree lighting and events
Jack London Square monogramBrand
JCK LNDN SQ monogram

Campaign timeline

Five days of celebration.

  1. Day 1Monday, December 7, 7 p.m. The first night goes live on the Square's site, Facebook and Instagram.
  2. Day 2The Virtual Vendor Village: local artisans and small businesses selling from home, every night of the week.
  3. Day 3All week: donation drives for One Warm Coat and the Alameda County Community Food Bank.
  4. Day 4All week: USPS Operation Santa, letters to Santa and gift lists for families to adopt.
  5. Day 5Friday, December 11. The countdown and the lighting of the 55-foot white fir, with Mayor Libby Schaaf, and viewers switching on their own lights at home under #JLSAlwaysTogether.

Watch

The campaign in motion.

Behind the scenes

How we got there.

Event day at Jack London Square
  1. 01

    Listen

    Goals for the season, audiences, and a year with no crowds.

  2. 02

    Concept

    The Always Together idea and its key art.

  3. 03

    Produce

    Social series, event pages, print and video.

  4. 04

    Run

    Five nights of events and live posting.

The result

What changed.

5Nights of streamed celebration
55Feet of white fir, lit on the final night
3Channels, one feed: the Square's site, Facebook and Instagram

Sound like you?

Let's make your season the one people talk about.

Venues, districts and brands: one big idea, carried everywhere your people are.

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